Forescout Subprocessors
The following subprocessors are authorized by Forescout Technologies, Inc. (“Forescout”) to process Personal Data and assist in the operations necessary to provide Forescout Products and Services as described in the Agreement:
| Entity Name | Country | Type of Personal Data Processed | Purpose |
|---|---|---|---|
| Amazon Web Services | United States | IP and MAC addresses and network topology | Cloud hosting provider for certain service offerings |
| Google LLC | United States | IP and MAC addresses and network topology; Contact information; Account information; Geo-location; Device information; Other Personal Data provided by Customer | Cloud hosting provider for certain service offerings |
| Microsoft Corporation | United States | IP and MAC addresses and network topology; Contact Information; Account information; Geo-Location; Device information; Other Personal Data provided by Customer | Email, chat and meeting communications; Cloud hosting provider for certain service offerings |
| MongoDB | United States | IP and MAC addresses; Login information; User name | Managing configuration of endpoint sensors |
| Okta | United States | Login Information | To provide user authentication and secure MFA login to the products |
| Oracle | United States | Contact information; | To provide an ERP Tool for customer contracting and invoicing |
| Salesforce | United States | Contact information; Login and account information |
To provide account information to Forescout in the scope of providing purchased products and support to customers |
| SendGrid | United States | Contact Information | To provide email notifications from certain Cloud Products to customers |
| Slack Technologies, LLC | United States | Contact Information; Device Information; Network topology | Internal team communications via the Slack application which may include customer support or technical incident response for certain Cloud Products |
Group Subprocessors
The following Forescout entities may be engaged as subprocessors to provide support and perform other service functions:
| Entity Name | Country | Type of Personal Data Processed | Purpose |
|---|---|---|---|
| Forescout Technologies B.V. | The Netherlands | Contact Information; Login and account information; IP and MAC addresses and network topology; Device Information | Product development and support |
| Forescout Technologies Canada, Inc. | Canada | Contact Information; Login and account information; IP and MAC addresses and network topology; Device Information | To provide customer support |
| Forescout Technologies (India) Private Limited | India | Contact Information; Login and account information; IP and MAC addresses and network topology; Device Information | To provide customer support |
| Forescout Technologies Ireland Limited | Ireland | Contact Information; Login and account information; IP and MAC addresses and network topology; Device Information | To provide customer support |
How to Subscribe to Receive a Notification of Change in Subprocessors:
Customer may subscribe to receive notification of a new subprocessor before Forescout authorizes such subprocessor to Process Personal Data in connection with the provision of the applicable service. You can subscribe to receive e-mail notifications for changes to Forescout’s subprocessor list by emailing the following information to [email protected]:
Customer Name, Customer Address, Customer E-mail. Please title your request “Forescout Subprocessor Notification Request.”
To edit your e-mail notification information, please submit a request to [email protected] with the subject title “Change in Contact Information.”