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Forrester: Bring Proactive and Reactive Security Teams Together

SOC Efficiency Analyst Report

To optimize your cybersecurity program, proactive and reactive teams must be equipped with the right tools to reduce risk and exposure upfront as well as detect and respond to incidents when they occur. Given the volume of alerts and false positives the average security operations center (SOC) deals with, collaboration and information sharing between proactive and reactive teams is essential to managing workload and prioritizing vulnerabilities with the most potential impact.

According to Forrester, doing so isn’t easy: “The lack of integration between existing tooling is difficult to overcome. Take this process one step at a time: Focus on getting vulnerability context into alerts first; then build toward vulnerability prioritization and critical vulnerability response.”1

Download the Forrester report to learn their six-step process for improving collaboration between security teams, including:

  • Pinpointing where vulnerability context (such as active exploits, exposed assets and business importance) can aid analyst experience
  • Evaluating which tools can enable collaboration by providing critical context to the analyst
  • Tracking the incidents that a particular vulnerability causes with a security analytics platform or XDR dashboards

1 How to Improve Collaboration Between Vulnerability Risk Management and the SOC, Erik Nost, Allie Mellen with Merritt Maxim, Hailey DeCicco, May 2, 2023.

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