Address incomplete processes or limited scope that can lead to poor ITAM performance
According to Gartner, “By 2024, the number of enterprise internal and external hardware and software asset audit requests will increase by 100%, up from approximately two and a half to five requests annually.”
That quote is alarming, and it’s meant to be. IT asset management isn’t always as high of a priority until an audit exposes that IT asset records are wildly inaccurate. Far too often, asset management systems aren’t capable of discovering the vast range of IT, IoT and OT devices in complex enterprise environments— leaving gaps in the information needed to make sound business decisions or to satisfy requests for information.
Preparing for audits requires thoughtful strategic planning. In this report, Gartner tells you how to proceed and explains why you must:
- Verify regulatory commitments, asset usage terms and licensing conditions are met for internal entities or external agencies that may request an audit.
- Define the governance scope of asset management by including line of business technology, facilities, devices and all other data-generating hardware (like IoT devices) that provide value to the organization as part of the total process.
- Expand ITAM activities from siloed, incomplete processes to address the complete life cycle of all hardware components and software tools by also addressing non-network-attached and high-risk asset scenarios.
The report also includes a case study of the state of Utah after a data breach, when an onslaught of audits ensued.